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Got a question? The answer may already be on our site ...
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To place an order on misscoquines.com you simply have to browse through our online catalogue using the different categories that suits your needs (Apparel, Footwear, Leather goods, accessories) or by using the search engine or by the intermediate marks. Select the items you wish to purchase by clicking ‘Add to basket.’ You can then continue your shopping by clicking on ‘Continue shopping’ or complete your order by clicking on ‘Confirm my basket’. Once your confirmed your basket, follow the instructions to confirm your order and complete your payment.
All orders placed on the site Misscoquines.com are processed Monday through Friday (excluding public holidays) will be prepared and shipped the same day, subject to confirmation of payment(see section Validation of payment in T&C). All orders taken over the weekend or public holidays will be shipped the next available working day. Deliver is through Royal Mail and we estimate an average of 7 working days from validated payment until delivery
If you have a promotional code Misscoquines.com, you can let us know below the cart before checking out in the Promotion Code text box. Once the code is entered, click Update and the promotion will be directly applied to the amount of your shopping cart.
MissCoquines.com offers several methods of payment: Visa, Mastercard and Paypal.
Payment is completely secure thanks to the online payment system in our banking partner: PayPal. We do not store financial information. Your bank details will be sent via the Internet in encrypted form that is to say they will be coded to make them completely unreadable. |
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Misscoquines.com offers the following delivery methods: - Royal Mail
We estimate that all customers should be in receipt of their delivery within 7 working days of confirmation of payment.
The delivery charge is £5 per order within the UK (excluding the Channel Islands). We do not deliver outside of the UK or to the Channel Islands at present.
Standard Royal Mail processes apply. This usually means arranging redelivery or collection from sorting office using the card that will be placed through your letter box. If collecting from the sorting office you will need to present appropriate ID. |
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The client must return items at their own cost through Royal Mail using registered delivery. The customer must retain proof of lodgement of the parcel which will be delivered by post. If a shipment is lost, no refund will be made without it. For information contact customer service by phone +44(0)2081236588 or by email to inquiry@misscoquines.com. To make a return go My Account.
We will notify of receipt of delivery by email.
Once your application has been processed, an automatic email will be sent to inform you about the status of your application. As part of an exchange, the procedure is the same as your initial order that is to say that you will receive a confirmation e-mail at the time of exchange and an e-mail notifying you of shipment of your package. In the case of refund we will email you to inform you when your refund has been completed.
Contact us by phone +44(0)2081236588 or by email to inquiry@misscoquines.com so we can take this information into account. Thank you! |
